Dear Team,
One of my customers is facing a challenge with the Attendance module. The issue is detailed below:
The customer has a Support Incharge who manages a team of 3 members. The Incharge is not assigned the role of Attendance Admin. However, he is currently able to view the attendance of all CRM users across different teams.
Initially, the attendance access role was set to “All” in the list and view settings, which allowed him to see the attendance of all users. We then changed the access role to “Owner/Assigned to”, but with this setting, he is only able to view his own attendance and not that of his team members.
What the customer requires is that the Incharge should only be able to view the attendance of himself and his team—not users from other teams.
The CRM instance is mentioned below.
https://engineeringsalesservicecorporation.sangamcrm.com/
Kindly look into this matter and treat it as urgent.
Best Regards,
Biswajit Sharma
Comp-U-Graphics