Tickets module - list view

  1. “Assigned to” dropdown shows incorrect values

  2. “created at” shows company name for some records

Both issues are there only for certain users.

Hello Sir,

The Query is reported to the team. Allow us some time to check and update you.

Hello Sir,

There are two fields with the same label. Kindly update the label and check again. Please let us know if you face any issues.

Problem solved. Both these fields were created by default, why ?

1 Like

Sir, one is custom field (the one with _c) and custom field is created on User’s end