I have a few queries regarding WhatsApp and Mail campaigns

[Aakanksha]

Hello Ma’am,

Please note that SMTP and SendGrid cannot work simultaneously; you can use only one at a time.

To configure SendGrid, kindly refer to the post below.

Sangam crm Integration with sendgrid for bulk emailing

@Vaishnavi Please follow the steps in this document: SendGrid Account Setup Guide.pdf (223.3 KB) to integrate SendGrid with Sangam CRM. Once the setup is completed, Please let me know will enable it.