How to Report a Bug in the Forum

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How to Report a Bug in the Forum

When reporting a bug/issue, providing detailed information ensures faster and more accurate resolution. Here’s what to include :

CRM URL
Share the exact CRM URL where the issue is occurring for better context.

Issue Description
Briefly describe the problem. Include any error messages or unexpected behavior.

Use Case
If applicable, explain what you were trying to achieve to provide additional clarity.

Steps to Reproduce
List the steps that led to the issue. For example:

  1. Go to “Module X”.
  2. Click “Action Y”.
  3. Notice “Result Z”.

Expected vs.Actual Behavior(Optional)

  • Expected: What should happen.
  • Actual: What happens instead.

Attachments(Optional)
Screenshots or videos can help illustrate the issue clearly.

Example:

  1. Open “Projects”.
    2. Click “Add New Project”.
    3. Fill in details and click “Save”.
  • Expected: Save the project and redirect to the detail view.
  • Actual: No action occurs.

Why It Helps:
A detailed report minimizes delays, ensures faster resolution, and improves the system for everyone. Let’s work together to fix it!

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