Getting Error 500 While check in check out

General Support
1

Hello Team,
Url: https://jiyainfosoft.sangamcrm.com/

while check it i am getting error 500 pls check attachment

2

Hello sir,
Thank you for sharing the video reference for the query.
We will review the query thoroughly and keep you updated.

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3

Hello Sir,

I have reviewed your query and identified the issue with the activity_purpose_c field. It appears the field was created earlier and subsequently deleted. However, it still exists in the formula builder, which is causing the check-in issue.
To resolve this, there are two possible approaches:

  1. Remove the field from the formula.

  2. Recreate the field in the Activity module with the name activity_purpose.

Please let us know which option you prefer.
Additionally, we will implement error handling for 500 error in our upcoming release.

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4

Thanks a lot it’s resolved now

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