Email Open rate feature

Is there a way to know the open rate of my emails by receiver? is it going to spam or not? Is there an identification we can get through this CRM or we need to integrate any third party software for it?

Received answer on whatsapp. f you use normal SMTP then events will not capture in CRM but if u go with sendgrid then you will have all those data in CRM and can take report

2 Likes