Contract renewal reminder mail issue

General Support
1

reminder mail is not coming in contract module for renewal

1 Like
2

Hello sir,

This is not a default flow. So, Could you confirm if you are using the contract automation feature or if you have configured any workflow to achieve this?

3

Mayuri, you have done this for my contracts, in the same, she making entries but not getting any mails

4

it would be great help if you can take access of the pc and check

5

sorry, akansha had done this

6

Yes, ma’am. It is not the default configuration; however, we have set up the workflow as per your use case. During the last check, the mail was successfully received, but there was an issue with the template content, which was discussed.

I will connect with you to address any concerns you might have.

@Skhan Sir, There is no default reminder mail setup. For reminder mail, you need to set the workflow. Could you please confirm whether the workflow is created or not?