Dear Team,
@Aayush
My CRM after 19th Dec 2024 does not Sync my Call Logs from my Mobile.
CRM URL : https://jmdes.sangamcrm.com/
Dear Team,
@Aayush
My CRM after 19th Dec 2024 does not Sync my Call Logs from my Mobile.
CRM URL : https://jmdes.sangamcrm.com/
Hello sir,
The roll-up sum configured for the total call duration in the Lead module was causing the Call Log APIs to fail, resulting in calls not being logged.
As a solution, I have removed the roll-up sum configuration for the call duration, and the call logs are now working properly.
We have raised a ticket to address the roll-up sum issue and will include the fix in our upcoming release.
Apologies for any inconvenience caused.
Any Solution or update for the Roll-up sum For the Total Call Duration?
Hello Sir,
We will provide the solution in our upcoming release, which is tentatively scheduled for the end of this month.
today i got the Application update, so please check, ye problem solved huaa hai ki nahi.
Sir , issue will resolved with web release you have received app release today.
mam Application Update ho gaya.
mam Any Update on this.
Hello Sir,
Sorry for the delayed response. I will check from my end and let you know.
Hello Sir,
It has been resolved. Please verify once and update us on the working status.